Ocean Rescue Terms and Conditions; Return Policy

 

Welcome to the Ocean Rescue website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our return policy and privacy policy (posted separately) govern our relationship with you for use of this website.

The term ‘Ocean Rescue’ or ‘Ocean Rescue Spa’ or ‘Ocean Rescue Spa Products’ or ‘our’ or ‘us’ or ‘we’ refers to the owner of this website whose registered office is 15849 N. 71st Street, Suite 100, Scottsdale, AZ 85254. Our company registration number is L09428700 and we are registered in Arizona. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1.  The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2.  Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. While we strive to present all information on the site accurately and factually, you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3.  Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

4.  This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5.  All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. The Ocean Rescue name and design are registered trademarks filed with the United States Patent and Trademark Office, Registration Numbers 4572196 and 4603311.

6.  Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

7.  From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

8.  Your use of this website and any dispute arising out of such use of the website is subject to all Federal and Arizona State law.

Our Return Policy is a material part of our Terms and Conditions:

You may return any unopened product for a full refund within 48 hours of receipt. Unopened means in original sealed packaging in which you received your order. To return an unopened order, please call us at (480) 948-4600 or email us at spa@oceanrescuespa.com and we will issue a Return Merchandise Authorization (RMA) number. All returns must be in the original packaging and should be sent to:

Ocean Rescue Spa Products, RMA xxxx
15849 N. 71st Street, Suite 100
Scottsdale, AZ 85254

You are responsible for all shipping costs for returned merchandise. There are no re-stocking charges. Credit for your order will be applied to the same account under which payment was made.

We cannot control shipping accidents or products that may be damaged in transit. It is highly unlikely, however if your order has been damaged in transit, simply refuse it upon delivery, or contact us immediately and we will send you a replacement at no charge.

Due to the nature of skin care products, any order which in our sole determination has been opened, is not refundable.

Ocean Rescue wants you to be fully satisfied with our products. If you open any product and are dissatisfied for any reason, please contact us and let us know. We will work with you in any reasonable way to address your concerns.

Our contact information: Call us at (480) 948-4600 or email us at spa@oceanrescuespa.com